Rental Agreement

SCOOTIFY MICROMOBILITY RENTAL AGREEMENT

Effective Date: May 31, 2025

PLEASE READ THIS AGREEMENT CAREFULLY. IT SETS FORTH THE LEGALLY BINDING TERMS AND CONDITIONS FOR YOUR USE OF THE SERVICE.


In consideration of Your use of any of the Scootify Services (defined below) provided by Scootify Micromobility (hereinafter referred to as “Scootify”), Scootify requires that You (“Rider,” “You,” or “Your”) agree to all terms and conditions in this Scootify Rental Agreement, Waiver of Liability and Release (“Agreement”).

The Scootify services include (1) Scootify mobile application and related website, (2) Scootify Electric Vehicles (“Vehicle” or “Vehicles”), and (3) all other related equipment, personnel, services, applications, websites, and information provided or made available by Scootify (collectively, the “Scootify Services”).

You should CAREFULLY READ all terms and conditions before entering into this Agreement.


1. GENERAL RENTAL AND USE OF DEVICE.

1.1 Rider is Sole User: Scootify and the Rider are the only parties to this Agreement. The Rider is the sole renter and is solely responsible for compliance with all terms and conditions contained herein. You understand that when You activate a Vehicle from the location, the Vehicle must be used only by You. You must not allow others to use a Vehicle that You have activated from the location.

1.2 Rider is At Least 18 Years Old. Rider represents and certifies that Rider is at least 18 years old.

1.3 Rider is a Competent Vehicle Operator. Rider represents and certifies that he/she is familiar with the operation of the Vehicle, and is reasonably competent and physically fit to ride the Vehicle. By choosing to ride a Vehicle, Rider assumes all responsibilities and risks for any injuries or medical conditions. You are responsible for determining whether conditions, including, without limitation, rain, fog, snow, hail, ice, heat or electrical storms, make it dangerous to operate a Vehicle. You are advised to adjust Your riding behavior and braking distance to suit the weather, visibility, surrounding environment, and traffic conditions.

1.4 Vehicle is the Exclusive Property of Scootify. Rider agrees that the Vehicle and any Scootify equipment attached thereto, at all times, remain the exclusive property of Scootify. You must not dismantle, write on, or otherwise modify, repair or deface a Vehicle, any part of a Vehicle, or other Scootify equipment in any way. You must not write on, peel, or otherwise modify or deface any sticker on a Vehicle in any way. You must not use a Vehicle, or other Scootify equipment, for any advertising or other commercial purpose without the express written permission of Scootify.

1.5 Vehicle Operating Hours and Vehicle Availability. Rider agrees and acknowledges that the Vehicles are not available 24 hours a day, 7 days/week, 365 days per year. Vehicles must be rented within operating hours and within the maximum rental time limits. The number of Vehicles are limited and Vehicle availability is never guaranteed.

1.6 Vehicle May be Used and/or Operated only in Metropolitan Areas. Rider agrees to only use, operate, and/or ride the Vehicle in metropolitan areas.

1.7 Rider Must Follow Laws Regarding Use and/or Operation of Vehicle. Rider agrees to follow all laws pertaining to the use, riding, parking, charging, and/or operation of the Vehicle, including all state and local laws and the rules and regulations pertaining to Vehicles in the area where You are operating the Vehicle, including any helmet laws. Rider also agrees to act with courtesy and respect toward others while using the Scootify Services.

1.8 Prohibited Acts. Rider agrees to the following:

  • Scootify recommends against operation of a Vehicle while carrying or holding a briefcase, backpack, bag, or other item that can alter balance or impair safe operation of the Vehicle. If You choose to use such an item, Scootify recommends that You ensure the item fits snugly to Your body and does not impede Your ability to operate the Vehicle safely.
  • You must not place any objects on the handlebar of the Vehicle, such as backpacks or bags.
  • While riding a Vehicle, You must not use any cellular telephone, text messaging device, portable music player, or other device that may distract You from operating the Vehicle safely.
  • You must not operate a Vehicle while under the influence of any alcohol, drugs, medication, or other substance that may impair Your ability to operate a Vehicle safely.
  • You must not carry a second person or child on a Vehicle.
  • You may only use locking mechanisms provided by Scootify. You may not add another lock to the Vehicle or lock a Vehicle to anything.
  • The Vehicle must be parked at a lawful parking spot, in an upright position using the kickstand. The Vehicle cannot be parked on unauthorized private property, in a locked area, or in any other unapproved non-public space. You should not park the Vehicle in heavily trafficked areas if the Vehicle is in danger of being knocked down.
  • The Vehicle must be parked in a space that is visible.

1.9 Vehicle is Intended for Only Limited Types of Use. Rider agrees that he/she will not use the Vehicle for racing, mountain riding, or stunt or trick riding. Rider agrees that he/she will not operate and/or use the Vehicle on unpaved roads, through water (beyond normal urban riding), or in any location that is prohibited, illegal, and/or a nuisance to others. Rider agrees that he/she will not use the Vehicle for hire or reward, nor use it in violation of any law, ordinance or regulation.

1.10 Weight and Cargo Limits. You must not exceed the maximum weight limit for the Vehicle (220 pounds unless otherwise indicated).

1.11 No Tampering. You must not tamper with, attempt to gain unauthorized access to, or otherwise use the Scootify Services other than as specified in this Agreement.

1.12 Reporting of Damage or Crashes. Rider must report any accident, crash, damage, personal injury, or stolen or lost Vehicle to Scootify as soon as possible. If a crash involves personal injury, property damage, or a stolen Vehicle, Rider shall file a report with the local police department within 24 hours. Rider agrees that he/she is responsible and liable for any misuse, consequences, claims, demands, causes of action, losses, liabilities, damages, injuries, costs and expenses, penalties, attorney’s fees, judgments, suits or disbursements of any kind or nature whatsoever related to a stolen or lost Vehicle.

1.13 Rider Responsibility for Vehicle Use and Damage. Rider agrees to return the Vehicle to Scootify in the same condition in which it was rented. Rider will not be responsible for normal wear and tear.

1.14 Electric Vehicle. The Vehicle is an electric Vehicle that requires periodic charging of its battery in order to operate. Rider agrees to use and operate the Vehicle safely and prudently in light of the Vehicle being an electric Vehicle and all of the limitations and requirements associated therewith. Rider understands and agrees with each of the following:

  • The level of charge power remaining in the Vehicle will decrease with use of the Vehicle (over both time and distance), and that as the level of charge power of the Vehicle decreases, the speed and other operational capabilities of the Vehicle may decrease (or cease in their entirety).
  • The level of charging power in the Vehicle at the time Rider initiates the rental or operation of the Vehicle is not guaranteed and will vary with each rental use.
  • The rate of loss of charging power during the use of the Vehicle is not guaranteed and will vary based on the Vehicle, road conditions, weather conditions, and other factors.
  • It is Rider’s responsibility to check the level of charge power in the Vehicle and to ensure that it is adequate before initiating operation of the Vehicle.
  • The distance and/or time that Rider may operate the Vehicle before it loses charging power is never guaranteed.
  • The Vehicle may run out of charging power and cease to operate at any time during Rider’s rental of the Vehicle, including before reaching Rider’s desired destination.

1.15 Charging of Vehicle. If the Vehicle runs out of charging power during a rental, Rider shall conclude the ride in compliance with all terms of this Agreement. Rider agrees that he/she is responsible and liable for any misuse, consequences, claims, demands, causes of action, losses, liabilities, damages, injuries, costs and expenses, penalties, attorney’s fees, judgments, suits or disbursements of any kind or nature whatsoever related to Rider charging or attempting to charge the Vehicle. By choosing to charge a Vehicle, Rider assumes all responsibility and risk for any injuries or medical conditions.


2. PAYMENT AND FEES.

2.1 Fees. Rider may use the Vehicle on a pay per ride basis or as otherwise in accordance with the pricing described in the Scootify mobile application. In each case, fees and other charges may be subject to applicable taxes and other local government charges, which may be charged and collected by Scootify. Scootify will charge the Rider (through credit, or debit card or through another agreed payment method) the amount of the fees as described in this Agreement.

2.2 Promo Codes. Promo codes (discounts) are one-time offers and can be redeemed only via the Scootify App. Scootify reserves the right to modify or cancel discounts at any time. Discounts are limited to one per customer and account and may not be combined with other offers. Discounts are non-transferable and may not be resold.

2.3 Maximum Rental Time and Charges. Maximum rental time is 24 hours. Rider agrees that Rider will deactivate the Vehicle rental within 24 hours of renting a Vehicle. Rider may then rent again. Rider agrees that he/she is solely responsible for being aware of any elapsed time related to the timely locking of the Vehicle. The maximum day charge is $200 based on a 24-hour period. After return of the Vehicle, Rider will be charged the accumulated rental charges, or the maximum day charge, whichever is less. Vehicles not returned (locked and a ride concluded) within 48 hours will be considered lost or stolen, and Rider may be charged up to $1,000 and a police report may be filed.

2.4 Valid Credit Card or Debit Card. To be registered to use the Scootify Services, Rider must provide Scootify with a valid credit or debit card number and expiration date. Rider represents and warrants to Scootify that Rider is authorized to use any credit or debit card Rider furnishes to Scootify. Rider authorizes Scootify to charge the card for all fees incurred by Rider. All fees are subject to applicable sales taxes and other local government charges, which may be charged and collected by Scootify. If Rider disputes any charge on Rider’s credit or debit card account, then Rider must contact Scootify within 10 business days from the end of the month with the disputed charge, and provide to Scootify all trip information that is necessary to identify the disputed charge, such as the date of the trip and the approximate starting and ending times of the ride associated with the disputed charge. Rider agrees to immediately inform Scootify of all changes relating to the card.

2.5 Pick Up Fees. If You are unable to return a Vehicle to a valid area (i.e. You deactivate the Vehicle on private property, a locked community, or another unreachable area), and request that the Vehicle be picked up by Scootify staff, Scootify, at its sole discretion, may choose to charge You a pick-up fee up to $120. If any Vehicle accessed under Your account is abandoned without notice, You will be responsible for all trip fees until the Vehicle is recovered and deactivated, plus a service charge (currently $120.00) to recover the Vehicle. Fees are subject to change.


3. RELEASES; DISCLAIMERS; LIMITATION OF LIABILITY; ASSUMPTION OF RISK.

3.1 Releases. “Claims” means, collectively, any and all claims, injuries, demands, liabilities, disputes, causes of action (including statutory, contract, negligence, or other tort theories), proceedings, obligations, debts, liens, fines, charges, penalties, contracts, promises, costs, expenses (including attorney’s fees, whether incurred at trial, on appeal, or otherwise), damages (including but not limited to, for personal injury, wrongful death, property damage, and injury to rider or to third parties, consequential, compensatory, or punitive damages), or losses (whether known, unknown, asserted, unasserted, fixed, conditional, or contingent) that arise from or relate to (a) any of the Scootify Services, including any of the Vehicles, equipment or related information, or (b) Rider’s use of any of the foregoing. “Released Persons” means, collectively Scootify and all of its owners, managers, affiliates, employees, agents, representatives, successors, and assigns, and (ii) every sponsor of any of the Scootify Services and all of the sponsor’s owners, officers, directors, affiliates, employees, agents, representatives, successors, and assigns. In exchange for Rider being allowed to use any of the Scootify Services, Vehicles, and other equipment or related information provided by Scootify, Rider (acting for Rider and for all of Rider’s family, heirs, agents, affiliates, representatives, successors, and assigns) does hereby fully and forever release and discharge all Released Persons for all Claims that Rider has or may have against any Released Person, except for Claims caused by the Released Person’s gross negligence or willful misconduct. Such releases are intended to be general and complete releases of all Claims. Released Persons may plead such releases as a complete and sufficient defense to any Claim, as intended third beneficiaries of such releases. Rider has been made fully aware of the risks and hazards associated with the Scootify Services, Vehicles, and other equipment or related information provided by Scootify. Rider has been made fully aware of the risks and hazards associated with the Scootify Services, Vehicles, and other equipment or related information provided by Scootify.

3.2 Disclaimers. YOU DO HEREBY ACKNOWLEDGE AND AGREE THAT YOUR USE OF ANY OF THE SCOOTIFY SERVICES, VEHICLES, OR RELATED EQUIPMENT IS AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, AND WITH RESPECT TO YOUR USE OF ANY OF THE SCOOTIFY SERVICES, VEHICLES, OR RELATED EQUIPMENT, SCOOTIFY AND ALL OTHER RELEASED PERSONS DISCLAIM ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. ALL OF THE SCOOTIFY SERVICES, VEHICLES, AND RELATED EQUIPMENT ARE PROVIDED “AS IS” AND “AS AVAILABLE” (AND YOU RELY ON THEM SOLELY AT YOUR OWN RISK). SCOOTIFY AND ALL OTHER RELEASED PERSONS DO NOT REPRESENT OR WARRANT THAT ANY OF THE SCOOTIFY SERVICES, VEHICLES, EQUIPMENT OR RELATED INFORMATION WILL BE IN GOOD REPAIR OR ERROR-FREE, AND DELAYS, OMISSIONS, INTERRUPTIONS, OR INACCURACIES COULD EXIST IN ANY OF THE SCOOTIFY SERVICES, VEHICLES, EQUIPMENT OR RELATED INFORMATION. YOU ASSUME FULL RESPONSIBILITY AND RISK OF LOSS FOR USING ANY OF THE SCOOTIFY SERVICES, VEHICLES, EQUIPMENT OR RELATED INFORMATION, AND SCOOTIFY AND ALL OTHER RELEASED PERSONS ARE NOT LIABLE FOR ANY CLAIM ATTRIBUTABLE TO ANY OF THE FOREGOING. YOU ASSUME FULL AND COMPLETE RESPONSIBILITY FOR ALL RELATED RISKS, DANGERS, AND HAZARDS.

3.3 Limited Liability. YOU DO HEREBY ACKNOWLEDGE AND AGREE THAT, EXCEPT AS MAY OTHERWISE BE LIMITED BY LAW, SCOOTIFY AND ALL OTHER RELEASED PERSONS ARE NOT RESPONSIBLE OR LIABLE FOR ANY CLAIM, INCLUDING THOSE THAT ARISE OUT OF OR RELATE TO (A) ANY RISK, DANGER, OR HAZARD DESCRIBED IN THIS AGREEMENT, (B) YOUR USE OF, OR INABILITY TO USE, ANY OF THE SCOOTIFY SERVICES, VEHICLES, OR RELATED INFORMATION, (C) YOUR BREACH OF THIS AGREEMENT OR YOUR VIOLATION OF ANY LAW, (D) ANY NEGLIGENCE, MISCONDUCT, OR OTHER ACTION OR INACTION BY YOU, (E) YOUR FAILURE TO WEAR A HELMET WHILE USING A VEHICLE, OR (F) ANY NEGLIGENCE, MISCONDUCT, OR OTHER ACTION OR INACTION OF ANY THIRD PARTY. YOU DO HEREBY WAIVE ALL CLAIMS WITH RESPECT TO ANY OF THE FOREGOING, INCLUDING THOSE BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTORY, OR OTHER GROUNDS, EVEN IF SCOOTIFY OR ANY OF THE OTHER RELEASED PERSONS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH CLAIMS. THE TOTAL LIABILITY OF SCOOTIFY AND ALL OTHER RELEASED PERSONS FOR ALL CLAIMS, INCLUDING THOSE BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTORY, OR OTHER GROUNDS, IS LIMITED TO THE SUM OF $100. SOME JURISDICTIONS DO NOT ALLOW FOR LIMITED LIABILITY OR EXCLUSION OF IMPLIED WARRANTIES; AND, IF ANY OF THOSE LAWS APPLY TO YOU, THEN SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MIGHT NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

3.4 Assumption of Risk by Rider. Rider is solely and fully responsible for the safe operation of Vehicle at all times. Rider agrees that Vehicles are machines that may malfunction, even if the Vehicle is properly maintained, and that such malfunction may cause injury. Rider agrees that riding a Vehicle involves many obvious and not-so-obvious risks, dangers, and hazards, which may result in injury or death to Rider or others, as well as damage to property, and that such risks, dangers, and hazards cannot always be predicted or avoided. Rider agrees that such risks, dangers, and hazards are Rider’s sole responsibility, including, but not limited to, choosing whether to wear a helmet as required by law or utilize other protective gear. Rider agrees that if Rider’s use of any of the Scootify Services causes any injury or damage to another person or property, then Rider may be liable for all resulting injuries, damages, and related costs. By choosing to ride a Vehicle, Rider assumes full and complete responsibility for all related risks, dangers, and hazards, and Rider agrees that Scootify and all other Released Persons are not responsible for any injury, damage, or cost caused by Rider with respect to any person or property, including the Vehicle itself.

3.5 Indemnification. You will indemnify and hold harmless Scootify and all other Released Persons from any and all Claims for any accident, injury, fees, fines, penalties, costs, losses, damages, or expenses, including, without limitation, attorneys’ fees, arising out of or relating to Your use of the Scootify Services, including the Vehicle.


4. TERM AND TERMINATION.

4.1 Term. The term of this Agreement begins when Rider first uses the Scootify Services, and the term ends 10 years after Rider’s last use of the Scootify Services; provided, however, that Rider’s personal financial responsibility under this Agreement expires 1 year after the Rider’s last use of the Scootify Services.

4.2 Termination by Scootify. At any time and from time to time, and without Rider’s consent, Scootify may unilaterally terminate Rider’s right to use the Scootify Services, in Scootify’s sole discretion and without any notice or cause. Rider may terminate Rider’s use of the Scootify Services at any time; provided, however, that (i) no refund will be provided by Scootify, (ii) the term of this Agreement continues in accordance with this Agreement, and (iii) Rider may still be charged any applicable additional fees in accordance with this Agreement.


5. CONFIDENTIALITY OF INFORMATION; PRIVACY POLICIES.

All personally identifiable information that is held by Scootify and pertains to Riders, including all names, addresses, phone numbers, email addresses, and credit card information, will be kept by Scootify in accordance with its Privacy Policy; provided, however, that (i) if there is any situation where You are unable to communicate personal information to the appropriate authorities, then Scootify may, in Our sole discretion, provide Your name, address, phone number, and other information to such authorities, (ii) if Scootify receives a subpoena from any court or other authority, then Scootify will provide all requested information to such court or authority, and (iii) Scootify may provide aggregate and de-identified Rider data for research and other purposes. Please review Our Privacy Policy at scootify-eg.com/privacyandpolicy.html.


6. NOTICE.

Scootify may be contacted by emailing contact@scootify-eg.com


7. CHOICE OF LAW; DISPUTE RESOLUTION.

This Agreement is governed by, and must be construed and enforced in accordance with, the laws of Egypt, excluding principles of conflicts of laws. For every dispute regarding this Agreement: (i) the prevailing party is entitled to its costs, expenses, and reasonable attorney fees (whether incurred at trial, on appeal, or otherwise) incurred in resolving or settling the dispute, in addition to all other damages or awards to which the party may be entitled; (ii) each party consents to the jurisdiction of the courts of Egypt and agrees that those courts have personal jurisdiction over each party; (iii) venue must be in Cairo.


8. WAIVER AND SEVERABILITY.

No waiver of any breach of any provision of this Agreement is a waiver of any other breach or of any other provision of this Agreement. The provisions of this Agreement are independent of and separable from each other, and no provision shall be affected or rendered invalid or unenforceable by virtue of the fact that for any reason any other or others of them may be invalid or unenforceable in whole or in part.


9. CUMULATIVE REMEDIES.

All rights and remedies granted under or referred to in this Agreement are cumulative and nonexclusive, and resort to one does not preclude the availability or applicability of another or to any other right or remedy provided by law.


10. FINAL AGREEMENT; MODIFICATION BY SCOOTIFY.

This Agreement contains the complete, final, and exclusive integrated agreement between the parties with respect to its subject matter. This Agreement supersedes all other prior agreements, written or oral, relating to such subject matter. At any time and from time to time, and without Rider’s consent, Scootify may unilaterally amend, modify, or change this Agreement, in its sole discretion. By continuing to use any of the Scootify Services after any amendment, modification, or change, Rider has agreed to be bound by all such amendments, modifications, and changes. Rider must carefully review this Agreement on a regular basis to maintain awareness of all amendments, modifications, and changes. Whenever a change is made to this Agreement, Scootify will post a notification on the Website. The pricing set forth on the Website or Scootify mobile application supersedes all pricing set forth in this Agreement.


11. CONTRACTUAL RELATIONSHIP.

Rider agrees that Scootify is not a common carrier. Alternative means of public and private transportation are available to the general public and to Rider individually, including public buses and rail service, taxis, and pedestrian paths. Scootify provides Vehicles only as a convenience, and such rental availability is intended to be used only by those persons who are able and qualified to operate a Vehicle on their own and who have agreed to all terms and conditions of this Agreement.


12. SURVIVAL.

All provisions of this Agreement relating to limitation and exclusion of liability, waivers, assumption of risk, warranties and indemnification obligations shall survive the termination of this Agreement, and all amounts unpaid at the time of termination or expiration of this Agreement shall remain due and payable.


13. CONTACT.

If you have any questions regarding this Agreement, please contact Scootify at contact@scootify-eg.com.


RIDER ACCEPTANCE OF AGREEMENT

I certify that I have read and expressly agree to the terms and conditions set forth in this Agreement. I certify that I am 18 years of age or older, and that I am a competent and experienced bicycle operator.